$75000 - $100000 Year
Monday to Friday
Day shift
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Ensure high quality and availability IT/IS Support services within your location.
· Improve and develop the IT/IS Support services jointly with the IT Community.
· Management of local site IT activities:
o First line Helpdesk & Onsite support
o Desktop management & User Administration
o Local Infrastructure service operations (Server, Printing, LAN etc.)
o (Default Point of Contact) for following locations or local IT resources
· Assistance for other locations might be required at times and assistance from other parts of the IM organization can and should be requested as and when required.
· The main responsibility and priority is to ensure ongoing direct IT support for the main location. Support tasks for other locations should under normal circumstances be treated as secondary responsibility.
· Caring for a good atmosphere at work
· Compliance with regulations and rules, in particular health and safety regulations and procedures and records IMS.
· The obligation to comply with the instructions of the superior, which relate to work, if they are not contrary to law or the contract of employment.
· The obligation to perform work conscientiously and carefully.
Must have experience in
· Service Now or other help desk tools.
· Active Directory
· Windows 10 operating system
· Imaging and preparing computers for end users.
· Google tools and Google environment
· Mobile phone operating systems (IOS & Android)
Network - and server environment skills
Applications support
At least 3 years’ experience in IT services and support · Should be fluent English language.
Good communications and problem-solving skills.
Excellent documentation skills
Customer centric with service personnel skills
Manufacturing
On going position
General Location, within a limited area